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Payment and Delivery

 

1. Urbanscape online shop offers the following payment options:

Cash on delivery (for Slovenia only): choose Cash on delivery under payment options. If you are not at home at the time of delivery, you can pay for the ordered items upon takeover at your local business unit of the Post of Slovenia. If you opt for cash on delivery, you have to pay € 1.05 of remittance fee for purchases up to € 98 in value to the Post of Slovenia, 1.07% of the value of the purchase for purchases between € 98 and € 501 and a unified fee of € 5.36 for purchases exceeding € 501.

Payment with credit or debit cards; The following credit and debit cards can be used as payment in Urbanscape online shop: MasterCard, Visa, American Express, Maestro, Activa

 

2. Urbanscape online shop ships the ordered items to the following destinations: Austria, Belgium, Bulgaria, Croatia,  Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

The cost to ship items varies by country and weight of the final package (total order). 

 

 

Group 1

Group 2

Group 3

Group 4

Group 5

Total weight of the items (full order) sent (in kg)

Austria, Czech Republic, Hungary, Germany, The Netherlands, Poland, Slovakia

Belgium, Denmark, France, Ireland, Italy, Latvia, Lithuania, Luxembourg, Portugal, Spain, Sweden, UK,

Bulgaria, Estonia, Romania

Finland, Greece

Croatia*

 

(additional charge for Islands: +7,00 € per order)

˂ 2 kg

10,99 €

12,99 €

16,79 €

17,39 €

7,59 €

2 – 5 kg

12,39 €

16,99 €

20,99 €

24,59 €

7,99 €

5 – 10 kg

12,99 €

19,99 €

21,59 €

25,19 €

8,29 €

10 – 15 kg

13,59 €

19,99 €

22,19 €

25,79 €

8,99 €

15 – 20 kg

14,19 €

20,69 €

22,89 €

26,39 €

9,59 €

20 – 25 kg

18,99 €

34,89 €

32,49 €

42,09 €

10,19 €

20 – 31.5 kg

19,59 €

35,49 €

33,19 €

42,69 €

10,79 €

˃31.5 kg

Final costs depend on total weight of the order and will appear on the Payment Options page (costs for 31.5 kg + the difference)

Delivery time

1 -3 days

2 – 4 days

3 – 4 days

3 – 5 days

1 – 2 days

 

3. The customer can expect delivery of the ordered goods within 1 - 5 working days after placing the online order (depending on the ship-to country). The deadline from the previous sentence may be prolonged due to actions of delivery services that the provider cannot influence. All orders received on a workday by 1 pm will be dispatched in 2 working days.

 

 

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